-
Shipping:
Our normal shipping carrier is UPS.
You can have your order shipped regular Ground, Second Day Air or Next Day Air.
Note to our Resellers: You may use your own UPS
account to have your orders shipped directly to your
customer, however there will be an additional $5.00
packaging and handling charge for each box, which will
be billed with your order.
To find out the exact shipping amount charged please send your inquiry
to ordernow@LogoLogic.com.
Please include details about your order such as items,
total quantity and shipping address.
-
Payment:
We accept: check, money order, official bank check, travelers check, visa or master card.
Returned checks are subject to a service charge of $15.00.
A 50% deposit is required for all C.O.D. customers, before starting
production. The remaining amount should be received before shipping. You are considered a C.O.D.
customer unless prior account has been set up. No new order will be processed if an overdue
balance is due.
-
Pricing: Sample pricing is shown
on-line at:
LogoLogic.com Catalog Products. However, we encourage you to request a Free
Quote anytime you have a large order (100 dozen or
more) or an order that requires decorating charges such
as: printing, embroidery and monogramming.
-
Minimum orders:
Blank Garment orders
have a minimum
of $100.00 for each purchase.
Screen Printing
orders requires
a minimum of 3 dozen items. Garments can be mixed colors and
sizes as long as the design is the same on all of the order.
Embroidery
orders requires
a minimum of 3 dozen items, where the design needs custom setup, and as low as
1 dozen for an in-stock design. Full payment is required
before shipping any goods.
-
Decorated product proofs or samples are
available at your request only at the cost of SETUP +
COST OF ITEM + SHIPPING (minimum charge $75.00). Please
note that we can provide free e-mail proof,
however all artwork charges (if needed) will be required
in advance.
-
There are NO SCREEN CHARGES or DIGITIZING
CHARGES of exact re-orders within 3 years of LAST ORDER.
By exact re-orders we mean orders that have the same
design/logo to be screen printed or embroidered.
However, please keep in mind minimum quantity
requirements.
-
Delivery terms:
NorthEnd Apparel warehouse is
currently under consolidations to better serve customers
throughout the United States and Canada. These
changes are temporarily resulting in longer shipping
lead times. Shipment of products may take as long
as to 7-10 business days from receipt of order, in
addition to the UPS transit time to your location. These
delays will be in effect until January 31st, 2008.
We apologize for any inconvenience and appreciate your
understanding.
-
Rush charges: The rush charge is 15% of the total cost. The minimum rush charge is
$25.00.
Any reorder that is required quicker than 5 days, or any new orders (includes
changed artwork) that are required quicker than 10 days are considered a rush.
-
Order changes for decorated products:
The customer is given 24 hours, from time of original order, to
change their order. Changes made after this period may acquire restocking charges. (see
"Restocking charges")
-
Restocking charges: Any change made to an order after the 24 hour period requiring
us to restock an item will be charged 20% of the retail price of goods changed plus any
shipping costs acquired from special order items.
-
Returns:
Defective blank items may
be returned to us for a full credit. All claims for
shortages, damages, etc. must be made within 72 hours of
receipt merchandise.
Returns due to customer error or due to a change of mind (on blank garments
only) must be made within 30 days of purchase and will be
subject to a restocking fee based on the quantity and
nature of products (usually 20% of retail price), with a minimum fee of $15.00. Shipping
charges are non refundable on these returns. We cannot
accept returns on decorated or washed garments under any
circumstances.
-
Please read the LogoLogic.com Terms
and Conditions.
